Help / Services, stations and team

Add a staff member, set their weekly hours and block time off

Add groomers to the calendar, set when they work, block days or hours, and make them bookable online.

Who can do this: The owner or a manager adds people. A groomer can change their own name, colour and hours.

Steps

Open Business settings and choose Team. Press Add a staff member.
Fill in Name, optional Email, Role (Owner, Manager, Groomer, Bather or Front desk), Calendar colour, and the Has a calendar switch. Press Add to the team. They join the calendar with the shop's opening hours.
Click a person to edit them. Under Weekly hours tick the days they work, set each start and end, press Break to split a day, then Save hours.
Under Time off and blocked time choose Whole days off or Part of the day, set From and To (optional), times and a Label (optional), then Block this time. Remove lifts a block.
You can open the same editors from the calendar's Hours & time off tool or Create > Time off, Change schedule or Block time.
To take online bookings, in Website and booking tick Bookable online and press Save website listing. Tick Show on website to list them on your public site.
Deactivate takes someone off the calendar and out of booking; their past visits stay. Reactivate brings them back.

A person without a calendar is listed as Off the calendar.
After Block this time: "Blocked. N appointment(s) ... not cancelled -- move it/them." Time off does not cancel existing bookings.

"<Name> still has N upcoming booking(s). Move it/them to someone else first, then deactivate.": Move their bookings, then deactivate. Turning off Has a calendar is refused similarly.
"That email already belongs to someone on the team.": Use a different email.
"Each span must end after it starts.", "Spans on one day must not overlap." or "Use 15-minute steps.": Fix the times. Hours use 15-minute steps.
"Only the owner or this groomer can change these hours.": Ask the owner or that groomer.
Clients cannot book a groomer online.: They need weekly hours, Bookable online ticked and a saved website listing.

Staff history and pay (owner or manager) records start and end dates, pay model, commission %, hourly rate, hours per shift and whether the groomer keeps tips. The Forecast uses it. The platform does not calculate payroll.
Roles and permissions editing is not available yet. To give someone their own sign-in, see the invite article.
Services they perform is only a note on the profile. Booking checks Performed by on the service instead.