Help / Services, stations and team
Invite someone to sign in to your shop
Email a groomer, front desk person or manager a link that gives them their own sign-in.
Who can do this: The owner can invite any role. A Manager can invite Front desk or Groomer.
Steps
- Open Business settings and choose Team.
- In Invite to sign in, type the person's Email and pick their Role.
- Optionally choose Link to a calendar column so a groomer lands on their own column.
- Press Send invite.
- The person opens the email, which goes to a page titled Join <shop>, and presses Accept the invite. They are then emailed a sign-in link to open on their device.
What you will see
- "Invite sent." The invite appears in the list as Pending, then Accepted.
- Resend ("Invite sent again.") and Revoke ("Invite revoked.") are beside each pending invite.
- After sign-in a groomer lands on Agenda, front desk on Calendar, owner and manager on Dashboard.
Common problems
- "That person is already on your team." or "That email already has an invite waiting. Resend it, or revoke it first."
- Use Resend on the existing invite.
- "The invite was saved but the email could not be sent. Use Resend to try again."
- Press Resend.
- "That invite was just sent. Give it a minute."
- Resend works once a minute.
- "This invite has expired".
- Links last 7 days. Resend or send a new one.
- "This email cannot join this shop."
- That email already belongs to another shop. Use a different email.
- "Only the owner can invite a manager or an owner."
- Ask the owner.