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SmoochiPet

Help / Services, stations and team

Invite someone to sign in to your shop

Email a groomer, front desk person or manager a link that gives them their own sign-in.

Who can do this: The owner can invite any role. A Manager can invite Front desk or Groomer.

Steps

  1. Open Business settings and choose Team.
  2. In Invite to sign in, type the person's Email and pick their Role.
  3. Optionally choose Link to a calendar column so a groomer lands on their own column.
  4. Press Send invite.
  5. The person opens the email, which goes to a page titled Join <shop>, and presses Accept the invite. They are then emailed a sign-in link to open on their device.

What you will see

  • "Invite sent." The invite appears in the list as Pending, then Accepted.
  • Resend ("Invite sent again.") and Revoke ("Invite revoked.") are beside each pending invite.
  • After sign-in a groomer lands on Agenda, front desk on Calendar, owner and manager on Dashboard.

Common problems

"That person is already on your team." or "That email already has an invite waiting. Resend it, or revoke it first."
Use Resend on the existing invite.
"The invite was saved but the email could not be sent. Use Resend to try again."
Press Resend.
"That invite was just sent. Give it a minute."
Resend works once a minute.
"This invite has expired".
Links last 7 days. Resend or send a new one.
"This email cannot join this shop."
That email already belongs to another shop. Use a different email.
"Only the owner can invite a manager or an owner."
Ask the owner.

See it on your own book

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