Help / Your account and the app
Turn on two-factor authentication
Add a code from an authenticator app to your sign-in, and keep backup codes.
Steps
- Open the user menu, choose Profile & settings, then Two-Factor Authentication.
- It says Two-factor authentication is off. Type your password if your account has one, then press Enable two-factor authentication.
- Scan the code with your authenticator app, or use Or enter this key manually.
- Save the backup codes shown once. Each works once.
- Type the 6-digit code from the app and press Verify & enable, then Done.
- Later, you can press Regenerate backup codes for a fresh set, or Disable to turn it off.
What you will see
- The page changes to Two-factor authentication is on.
Common problems
- "That code did not verify. Check the time on your authenticator app."
- Make sure the phone's clock is set automatically, then enter a fresh code.
- "Your role requires two-step verification. Set it up below to continue."
- Platform staff accounts must use it. Complete the steps.