Help / Checkout and payments
Set up card payments, a card reader, sales tax and tip presets
Connect payouts, register a Stripe smart reader, and set sales tax and the tip buttons shown at checkout.
Who can do this: The owner or a manager. Only the owner connects payouts.
Steps
- Open Business settings and choose Payments.
- Card payments says whether the shop can take cards. If not, press Connect payouts (or Continue payout setup) to go to Stripe.
- Card readers: on the Stripe smart reader, swipe right from the left edge, open Settings, choose Generate pairing code, and note the three words.
- Type them in Registration code, give the reader a Name such as Front desk, and press Register reader.
- Refresh status re-reads each reader; Remove takes one off.
- Tax and tips: set Sales tax (%) and Tip presets (%) (one to six whole percents, separated by commas), then press Save.
What you will see
- "Payment settings saved." Tax applies to every taxable line at checkout.
- The reader shows the first three tip presets, and the customer picks the tip on the reader.
- If you use Square, the page opens with a Card processor choice of Stripe or Square. With Square, checkout sends cards to your Square Terminal.
Common problems
- "Add the shop's street address, city and postal code to the business profile first -- Stripe files every reader under an address."
- Fill them in under Business settings > Business profile.
- "Stripe did not recognise that code. Check the reader's screen and try again."
- Generate a new pairing code and retype the three words.
- "Tax is a percent from 0 to 100, at most two decimals."
- Enter a valid percent.
- "Tip presets are one to six whole percents, separated by commas."
- For example 15, 20, 25.
- "Square is not configured on this server."
- The Square option is not available on this installation.
- "The owner connects payouts."
- Ask the owner to connect payouts.