Help / Calendar and appointments
Use the calendar: Day, Week and Month views
Switch views, show or hide groomers, filter by service line, and read the dogs-per-day figures.
Who can do this: Owner, Manager and Front desk.
Steps
- Open Calendar from the app menu (the left rail on a computer, the bottom bar on a phone).
- Pick Day, Week or Month at the top right. Use Previous, Next and Today to move.
- In Day view each groomer has a column. Time before now is greyed out and cannot be booked.
- In Week view each busy stretch is a block such as "6 bookings - 7 dogs". Click a block to open that day. Under each date you see dogs, booked value and hours, and room such as "7 / 36 dogs"; hover it to see what sets the limit.
- In Month view each day shows dogs booked, booked value, hours booked and who is off. Click a day to open it.
- In the left panel tick or untick names under Groomers (All shows everyone) and use Service line to narrow to Grooming, Daycare, Boarding or Mobile.
- Use Shorter rows and Taller rows to change row height in Day and Week views.
What you will see
- The button at the far left of the calendar toolbar shows or hides the left panel.
- Week view leaves out closed days that have nothing booked; press Show closed days to see all seven.
- In Day view a groomer's Hours & time off button opens their hours.
Common problems
- "No groomers on the calendar yet."
- Add a staff member with a calendar in Settings > Team, or finish the onboarding checklist.
- "Every groomer is hidden."
- Press Show all groomers.
- "You do not have a column of your own on the calendar yet."
- Hours & time off for yourself needs a calendar column linked to your account.
- "Only the owner or that groomer can change their hours."
- Ask the owner or that groomer.
Good to know
- The column of tool icons at the right edge is always shown: New appointment, Hours & time off, Subscribe, then notifications, text size, theme, Get support and Ask Richie.