Help / Checkout and payments

Sell, redeem and check a gift card

Sell a gift card as a line on a checkout, pay with one, and look up a balance.

Steps

To sell: open a checkout, choose Gift card in the Add a line list, set the Price (from $1.00 to $10,000.00), and optionally fill in Recipient name, Recipient email and Card code (blank = new). Press Save lines, take payment, and press Checkout.
To redeem: in Take payment choose the Gift card tab, type the Gift card code, optionally type an amount above (blank uses as much as is due), and press Redeem gift card.
To check a balance: on the same tab press Check balance.

A sold card is issued when the checkout completes. The line then shows the code, like "Code XXXX-XXXX-XXXX-XXXX", and the recipient.
"Gift card applied. The rest stays on the card." A card can pay part of a bill.
A balance reads "XXXX-XXXX-XXXX-XXXX: $18.00 left of $25.00".

"No gift card has that code.": Check the code. "Type or scan the gift card's code." means the box is empty.
"That gift card has been voided.", "has expired." or "has no balance left.": The card cannot be used.
"Sell one gift card per line.": Use quantity 1 and add another line for another card.
"A gift card with that code already exists.": Leave the code blank for a new one, or type a different code.

A gift card is never taxed or discounted. The screens do not set an expiry date.
A gift-card payment that is refunded goes back onto the card, never to cash.
There is no screen that emails a card to the recipient, or that lists or voids cards. Give the buyer the code yourself.